About Us (FAQ)
1. What service do we provide you with?
At salt.house, we are a husband-and-wife team dedicated to offering you the best products at unbeatable prices. If you find a better price elsewhere, we'll beat it! For more intricate needs, we can connect you with one of our local designers.
2. What type of furniture does salt.house sell?
We offer our favorite seasonal products online, available for direct shipping to you. If you can't find what you're looking for, just ask! We prioritize quality and curate a selective list, but we have access to a wide range of manufacturers to meet your needs.
3. Who are your customers?
If you're reading this, we're confident your search is over! We see you as a valued guest in our store, not just a customer. You appreciate excellent service, high-quality furniture, and a great deal.
4. How much can I save?
salt.house advertises the absolute lowest allowed prices online. We’re committed to beating our competitors' prices, so feel free to contact us for assistance. If you're in the TRADE, your savings can be even greater, so reach out to us for more information.
5. How does the order process work?
Our order process is straightforward, and we're here to guide you every step of the way. We can assist you with product details through appointments, emails, or phone calls. Once you place your order, you have three business days to make any changes or cancellations.
Shipping:
Online orders over $2,000 ship free.
Locally, you can pick up your product free of charge, or we can deliver it for a small fee.